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Secured Shopping - FAQ

Are my login details secured ?

Your login details are safe & secured on 9gems.in. Your login details are stored in a encrypted method at 9gems.in. It can also be authenticated by checking the URL which becomes HTTPS & Green, as & when you login onto the website. The highest standard of online security implemented on www.9gems.in, is an effort to keep your personal & account details always safe & secured.

Is it safe to use my credit card?

Yes, shopping at 9gems.in is 100% safe. Credit card payments are processed through payment gateway's such as Paypal, CCAvenue & Paytm that interfaces with various banks. These payment Gateway's uses the latest 256-bit SSL verified encryption technology to protect your credit card information. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

Furthermore, Payment gateway's also asks you to enter the CVV (Credit Verification Value) number on your credit card. This is a 3 digit number which follows your credit card number and is given at the back of the card to ensure that the person entering the card number has the physical plastic card with him/her.

The secure server software (SSL) encrypts all information you enter before it is sent to us. You can always be aware of a secure page by spotting the lock in the bottom status bar of your browser.

Is 9gems.in safety certified for safe browsing?

Yes, 9gems.in is Comodo Secured with extended validation. This high security certificate will ensure that all your transactions done on 9gems.in get the maximum security validation. When you transact and enter your details on our website, our extended validation will cause the URL bar to turn green.

Does 9gemsin store my credit card information?

9gems.in does not collect or store your card / banking information at all. Your transaction is authorized at multiple points, first by and subsequently by Visa/MasterCard secure directly without any information passing through us.

Who collects the information?

We will collect anonymous traffic information from you when you visit our site. We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof. Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser. The Site contains links to other Web sites. We are not responsible for the privacy practices of such Web sites which we do not own, manage or control.

How is the information used?

We use your personal information to:
Help us provide personalized features, tailor our sites to your interest , to get in touch with you when necessary to provide the services requested by you, to preserve social history as governed by existing law or policy

Payment Options - FAQ

What credit/debit cards are supported?

We accept all Visa, MasterCard, JCB, Diners Club International & American Express Credit / Debit Cards.

Do you accept international credit cards on 9gems.in?

Yes, we do accept international cards.

What other payment options are available?

We accept Internet Banking. For more detailed info, click here.


Privacy Policy

9gems.in respects your privacy and is committed to protecting it. For more details, please see our Privacy Policy.


Contact Us

Couldn't find the information you needed? Please contact us at +91 (80) 4171-4776 / +91 9008-997-997.


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